FAQ

FAQ

How do I program my Liftmaster remote to my garage door operator?

Select the color learn button found on your operator:
(This can usually be found behind the light cover)

Yellow Learn ButtonDownload Guide (PDF)

Purple Learn Button - Download Guide (PDF)

Orange/Red Learn Button - Download Guide (PDF)

Green Learn Button - Download Guide (PDF)

Or select the model if you have one of the following::

375LM Universal Remote - Download Guide (PDF)

895MAX Remote - Download Guide (PDF)

How do I program my Genie remote to my garage door operator?

Select the model you would like to program:

Genie Intellicode I Remotes - Download Guide (PDF)

Genie Intellicode II Remotes - Download Guide (PDF)

Genie Dipswitch Remotes - Download Guide (PDF)

How do I program my Liftmaster keyless entry to my garage door operator?

Select the type of Keyless Entry you would like to program:

377LM Keyless Entry- Download Guide (PDF)

387LM Universal Keyless Entry - Download Guide (PDF)

877MAX Keyless Entry- Download Guide (PDF)

How do I program my Genie keyless entry to my garage door operator?

Select the type of Keyless Entry you would like to program:

Genie Intellicode Keyless Entry - Newest Version - Download Guide (PDF)

Genie Intellicode Keyless Entry - Recent Version - Download Guide (PDF)

Genie Intellicode Keyless Entry - Old Version - Download Guide (PDF)

Genie Dipswitch Keyless Entry - Download Guide (PDF)

How do I program my car to my garage door operator?

Click Here for step by step instructions based on your operator model and type of car.

Why won’t my garage door close?

One of the most common problems is the misalignment of the electric eye sensors. There may also be something in front of them, they may have been knocked out of alignment, they may have cobweb build up in the lenses, or a pet or rodent might have chewed the wires.

Why does my garage door go up a couple feet and stop?

You may have a broken spring which causes the garage door to be excessively heavy or your garage door operator may need servicing.

Why is my garage door so noisy?

The most common reasons include equipment needing lubrication, worn out parts and a garage door that is out of balance. Annual maintenance is recommended and will allow your garage door to run as smoothly and quietly as possible.

How often should I have preventative maintenance performed on my garage door or automatic gate?

Preventative maintenance should be performed once a year in order to prevent inconvenient or potentially dangerous situations. We offer annual, biannual, and quarterly maintenance contracts.

Does my remote have a battery and what kind is it?

Yes, all remotes have either a 12 Volt, 9 Volt, or 3 Volt battery. Average battery lifetime is 5 years.

What do I do if there is a power outage?

With the door closed, pull the emergency release cord and operate the door by hand.

With a Liftmaster  model 8550 or 3800, you have the option of installing a battery backup system which will allow the door to function as normal, even when the power is out.

Why is my garage door operator beeping?

Either there is no power to the garage door operator or the battery backup has failed.

How long does the average garage door operator last?

The average garage door operator lasts 10-15 years. This is based on regular wear and tear.

Why is my garage door so heavy?

The springs either need to be adjusted or replaced. Springs counterbalance the weight of the garage door. When a repair is needed, the garage door will have trouble going up or down.